Frequently asked questions

• What is Instaboxx?

  Instaboxx is a company that delivers high-quality moving boxes and packing supplies anywhere in the U.S. with fast 2-3 day shipping.

• How fast is your shipping?

  We offer fast 2-3 day shipping on all orders, ensuring you get your moving boxes quickly.

• Where do you ship to?

  We ship anywhere in the United States.

• What makes your boxes different?

  Our boxes are designed for durability and strength, ensuring your belongings are protected during your move.

• What box sizes do you offer?

  We offer a variety of box sizes, from small to extra-large, to accommodate everything from small items to large household goods.

• Can I buy packing supplies from Instaboxx?

  Yes! In addition to moving boxes, we offer a wide range of packing supplies like tape, bubble wrap, and packing paper.

• How do I place an order?

  You can easily place an order through our website. Simply select the boxes and supplies you need, and we’ll handle the rest.

• What payment methods do you accept?

  We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

• How do I track my order?

  Once your order ships, you'll receive a tracking number to follow the delivery status.

• Is there a minimum order size?

  No, there is no minimum order requirement. You can order as many or as few boxes as you need.

• What if my boxes arrive damaged?

  If any of your boxes arrive damaged, please contact us, and we’ll replace them immediately at no additional cost.

• Can I return unused boxes?

  No due to the cost of delivery.

• Do you offer bulk discounts?

  Yes, we offer discounts for bulk orders. Contact us for more details if you’re placing a large order.

• What if I need my boxes faster than 2-3 days?

  At the moment, we only offer 2-3 day shipping, but we strive to deliver as quickly as possible.

• Can I customize the boxes with my logo or branding?

  Currently, we don’t offer customization options for individual orders, but we are exploring this for future services.

• How do I know how many boxes I need?

  We provide a packing guide on our website to help you estimate how many boxes you’ll need based on the size of your home.

• Are your boxes recyclable?

  Yes, our boxes are 100% recyclable, making them an eco-friendly option for your move.

• Do you sell box kits for specific room types?

  Yes, we offer box kits for Dorm, Lofts, 1 Bedroom apartments , 2 Bedroom apartments and whole houses to make packing even easier.

• Do you offer moving tips?

  Yes! Check out our blog for moving tips and tricks to make your move as smooth as possible.

• How do I contact customer service?

  You can reach our customer service team by email or phone. Visit our Contact Us page for details.